Payment Policy
Cards, PayPal and crypto — fast, secure checkout protected by industry-leading encryption and PCI-DSS Level 1 compliance.
Methods
Card, PayPal, Crypto
Security
PCI-DSS Level 1
Currency
EUR
VAT
Included
Accepted payment methods
Choose the option that suits you best at checkout.
Credit and debit cards
All major credit and debit cards accepted through our secure payment processor.
- Visa
- Mastercard
PayPal
Pay with your PayPal account or use Guest Checkout — no PayPal account required.
- PayPal balance
- Bank account
- Card via PayPal
Cryptocurrency
Pay with digital currency — perfect for customers who prefer crypto transactions.
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
End-to-end encrypted checkout
SSL encryption on every transaction, PCI-DSS Level 1 certified processor, and advanced fraud detection on all payments.
Payment processing & authorization
How and when your payment method is charged.
Authorization
When you place an order, your payment method is authorized for the full order amount.
Charge timing
Your payment method is charged when the order is confirmed and processed for shipment.
Failed payments
If a payment fails, we notify you by email and hold your order for 24-48 hours so you can update your payment information.
Order confirmation
Once payment is processed, you receive a confirmation email with order number, items, total charged, shipping details and estimated delivery date.
Currency, pricing & discounts
Everything you need to know about prices on puresuppl.net.
Currency & VAT
All prices are displayed in EUR and include VAT where applicable, unless otherwise stated.
Promotional codes
Promo codes and discounts must be applied at checkout, before payment is processed.
Pricing errors
We reserve the right to correct pricing errors and will contact you if this happens, before shipping your order.
Payment issues we can help with
If something goes wrong during checkout, our team resolves it quickly. Common issues include:
- Declined transactions
- Duplicate charges
- Payment method errors
- Cryptocurrency confirmation delays
Need help with a payment?
Our customer support team responds quickly to any payment-related concern.