EU + UK delivery, fully tracked

Shipping & Delivery

Fast, tracked shipments from EU and UK warehouses — free over €99, with replacement guaranteed on lost parcels.

Coverage

EU & United Kingdom

Delivery time

3–5 business days

Free shipping

On orders over €99

Tracking

Provided per shipment

Shipping

Where we ship

We deliver to all European Union countries and the United Kingdom.

Shipping cost

Free over €99. A flat €8 fee applies on smaller orders.

Handling & transit

Handling: 1–2 business days.
Transit: 2–3 business days. Total 3–5 business days from dispatch (varies by destination and carrier).

Warehouse

We ship from EU and/or UK warehouses based on stock and destination, to keep delivery fast.

Multi-parcel orders

Orders may ship in separate parcels. You'll receive a tracking code for each shipment.

Lost shipments

If the carrier confirms a parcel as lost, we send a replacement at no extra cost.

★

Free shipping over €99 — applied automatically at checkout. No code needed.

Return Policy

30-day return window

You may return eligible products within 30 days from the delivery date.

Product condition

Returns are accepted only for new items — unused and unopened, with original seals and packaging intact (where applicable).

How to return

Returns are sent by post to the return address provided by our customer support team after you contact us.

Return shipping costs

Standard returns: shipping is the customer's responsibility.
Damaged or incorrect items: we cover the return costs and provide a return label or instructions.

No restocking fees

We never charge a restocking fee on returned items.

Refund processing

Once the return is received and inspected, we issue the refund within 7 days to your original payment method — or as a gift card of the same value, if you prefer.

Important: due to the nature of food and human-consumption products, we cannot accept returns of opened, used or tampered items.